Terms and Conditions


We use Dojo to collect and process transaction information.


We do not store credit card details nor do we share customer details with any 3rd parties.
We respect your privacy and are committed to protecting your personal information. Any data collected through our online platform is used solely to process your orders and improve our services. We do not share your personal information with third parties unless required by law. By using our platform, you consent to the collection and use of your data in accordance with this policy. For any questions or concerns regarding your privacy, please contact us directly.


At Gills, we aim to provide prompt and reliable delivery of your orders. Estimated delivery times are provided for your convenience, but may vary due to factors beyond our control. Delivery fees and any applicable charges will be clearly indicated at checkout. If you have any questions or issues regarding your delivery, please contact us directly. Thank you for choosing Gills!


Customer satisfaction is important to us. If you are not satisfied with your order, please contact us within 24 hours of receiving it. Refunds will be considered on a case-by-case basis, and any approved refunds will be processed back to your original payment method within 7-10 business days. We reserve the right to refuse refunds for any reason. Thank you


We comply with legal age restrictions for certain products. Customers must be at least 18 years old to purchase alcohol or any age-restricted items. Proof of age may be required upon delivery. If valid ID is not provided, the restricted items will be withheld, and no refunds will be issued for those items. Thank you


Head Office 12b New York Way Shiremoor NE27 0QF Email: marketing@gillsfishandchips.uk Or call the individual site direct.

Read our T&C's, privacy and data protection policies

Gills Heaton Ltd

Open now
01919087133
Collections until 10:00pm - Deliveries finished today

64 Heaton Road, Heaton , Newcastle Upon Tyne , NE6 5HL
Get directions

Opening / Delivery Times

Gills Heaton Ltd

Opening times

Sunday 16:30 - 22:00
Monday 11:30 - 14:00
16:30 - 22:00
Tuesday 11:30 - 14:00
16:30 - 22:00
Wednesday 11:30 - 14:00
16:30 - 22:00
Thursday 11:30 - 14:00
16:30 - 22:00
Friday 11:30 - 14:00
16:30 - 22:00
Saturday 11:30 - 14:00
16:30 - 22:00

Gills Silverlink - Now Open

Open now
Collections until 10:00pm - Deliveries finished today

Unit 12b New York Way, New York Industrial Park, Newcastle Upon Tyne, NE27 0QF
Get directions

Opening / Delivery Times

Gills Silverlink - Now Open

Opening times

Sunday 16:30 - 22:00
Monday 16:30 - 22:00
Tuesday 16:30 - 22:00
Wednesday 16:30 - 22:00
Thursday 16:30 - 22:00
Friday 16:30 - 22:00
Saturday 16:30 - 22:00

Gills Ponteland Ltd

Open now
01661 820666
Collections until 9:30pm - Deliveries finished today

19 Merton Way, Ponteland, NE20 9PY
Get directions

Opening / Delivery Times

Gills Ponteland Ltd

Opening times

Sunday 16:30 - 21:30
Monday 11:30 - 21:30
Tuesday 11:30 - 21:30
Wednesday 11:30 - 21:30
Thursday 11:30 - 21:30
Friday 11:30 - 21:30
Saturday 11:30 - 21:30